jillihot Privacy Policy

jillihot ("we," "us," or "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the jillihot platform at jillihot.vip ("Platform"). This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Policy is issued in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It applies to all players, visitors, and any other individuals whose personal data is processed by jillihot in connection with the Platform.

This Policy should be read together with our Terms and Conditions, which govern your overall use of the jillihot platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.

For the purposes of the Philippine Data Privacy Act of 2012, jillihot acts as the Personal Information Controller (PIC) with respect to the personal data of players and visitors collected through the Platform. As PIC, jillihot determines the purposes and means of processing your personal information.

Where jillihot engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and customer support platforms — those providers act as Personal Information Processors (PIPs) and are contractually bound to process data only on jillihot's documented instructions and in accordance with applicable data protection law.

jillihot collects the following categories of personal data, depending on how you interact with the Platform:

jillihot does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, political affiliations, or biometric data) unless strictly required for identity verification or responsible gaming compliance purposes, and only with your explicit consent where required by law.

jillihot collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity and age verification data from licensed KYC providers; fraud prevention data from anti-money laundering screening services; payment confirmation data from GCash, PayMaya, and banking partners.
• Publicly available sources: Information from public records or databases where relevant to our legal compliance obligations.

jillihot uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jillihot account, including verifying your identity and age (21+ requirement).
• Service delivery: To provide access to games, process deposits and withdrawals in Philippine Peso (₱), and deliver customer support.
• Legal and regulatory compliance: To meet our obligations under the Anti-Money Laundering Act (RA 9160), the Data Privacy Act (RA 10173), and applicable gaming regulations, including player due diligence and transaction monitoring.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and unauthorized account access.
• Responsible gaming: To monitor gameplay patterns, enforce self-imposed limits, and identify players who may need responsible gaming support.
• Platform improvement: To analyze usage patterns, troubleshoot technical issues, and develop new features and game offerings.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where we have a legitimate interest, and always with an easy opt-out option.

jillihot will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.

Under the Philippine Data Privacy Act of 2012, jillihot processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your jillihot account and deliver gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, gaming regulations, and tax reporting requirements.
• Legitimate interests: Processing necessary for jillihot's legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and freedoms.
• Consent: Where required by law, we will obtain your explicit consent before processing your data — for example, for certain marketing communications or the processing of sensitive personal information.

jillihot does not sell or rent your personal data to any third party. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• Identity verification providers: Licensed KYC and age verification services used to confirm your identity and satisfy our regulatory obligations.
• Fraud and AML screening services: Third-party providers that assist jillihot in detecting and preventing money laundering, fraud, and other financial crimes.
• Customer support platforms: Service providers that power jillihot's live chat and support ticketing systems.
• Regulatory and law enforcement authorities: Government agencies, regulators, and law enforcement bodies where disclosure is required by law or a valid legal order.
• Professional advisers: Lawyers, auditors, and accountants bound by professional confidentiality obligations, where necessary for jillihot's business operations.

jillihot uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

jillihot uses the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to your jillihot account. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limits you have configured.
• Analytics cookies: Help us understand how players use the Platform — which games are most popular, where players encounter issues, and how to improve the overall experience. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content within the jillihot Platform. These are only activated with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jillihot Platform, including your ability to stay logged in or access certain features.

jillihot retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our legitimate business needs. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with AML record-keeping requirements under RA 9160.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• Customer support communications: Retained for up to three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and usage data: Retained for up to two (2) years from collection, after which it is anonymized or deleted.
• Marketing consent records: Retained for the duration of your consent and for one (1) year after withdrawal of consent, as evidence of compliance.

When personal data is no longer required, jillihot will securely delete or anonymize it in a manner that prevents reconstruction or identification.

jillihot implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and jillihot's servers.
• Encryption of sensitive data at rest, including financial account details and identity documents.
• Multi-factor authentication options for player accounts.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform.
• Intrusion detection and prevention systems monitoring for suspicious activity in real time.
• Staff training on data protection obligations and secure data handling practices.

While jillihot takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your jillihot login credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillihot:

To exercise any of the above rights, please contact jillihot's Data Protection Officer using the details provided in Section 14 of this Policy. We will respond to all verified requests within thirty (30) days, or within such other period as permitted by applicable law.

The jillihot Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jillihot does not knowingly collect personal data from persons under the age of 21.

If jillihot becomes aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jillihot Platform, please contact our support team immediately.

jillihot employs age verification procedures during registration and reserves the right to request government-issued identification at any time to confirm that a player meets the minimum age requirement.

jillihot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we process your personal data, jillihot will provide advance notice via email or a prominent in-platform notification, giving you the opportunity to review the changes before they take effect.

Your continued use of the jillihot Platform after any amendment to this Policy constitutes your acknowledgment of the updated terms. If you do not agree with the revised Policy, you should discontinue use of the Platform and may request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or jillihot's handling of your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing jillihot's compliance with the Philippine Data Privacy Act and is your primary point of contact for all data protection matters.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. For more information about your rights and how to file a complaint, visit the NPC's official resources.

For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page.